Watch recording
Conversation
A review of user complaints: how someone copes
Yulia Kaidanova
Company: Okko
Artem Volodin
Company: VK Calls
Ruslan Gilmutdinov
Company: Okko
Alexey Gusev
Company: Yandex
Ramil Gabdrakhmanov
Company: Yandex
Artem Volodin
Company: VK Calls
SRE at VK Calls, in the communications industry since 2008, first as a Telco engineer at a small ISP, then as a VoIP engineer at a large ISP. Now investigates complex incidents in video conferencing service, you can call it Tier-4 Support. In his spare time, he learns something new about technology or programming, and also does sports: swimming, cycling, running, or triathlons.